Atalasoft Support

Website issues

License activations are back online. You may activate on new machines, request evaluations, etc.

However, please note: While our web site is back online,
our case portal system is experiencing technical issues.

One of the symptoms you will see is that if you create a new case,
it will not show our replies in the portal and the case status will show "new" as if we did not reply.

Until further notice, please continue to use email or call us for support issues.

 

Email: sales@atalasoft.com

NOTE: Emailing sales will create a support case on our back end. (so you don't need to also create a case)

We are in Eastern US Time zone and open 8am to 5pm.
Cses that come in overnight or on weekends will be replied to during our next business day.

 

If you require immediate support, you can also call us:

Phone: +1 (949) 236-6510

Our support phone line is open M-F 8am to 5pm EDT (New York Time)

(note: We're currently experiencing extended waits due to heavy call volume,
emailing OR creating a case is the fastest way to get a turnaround at the moment)